Shipping Policy - Zoolspeed Multi-Activities Ltd.

At Zoolspeed, we are committed to providing reliable and fast shipping services to our valued customers. We ensure timely delivery of products in excellent condition. Below is our shipping policy:

1. Covered Areas

We offer shipping services within various states of Sudan. Shipping costs will be determined based on location and product type.

2. Order Processing

• All orders are processed within 1 business day after order confirmation.

• If there are any delays in processing due to unforeseen circumstances, customers will be notified promptly.

3. Shipping Methods

We work with trusted shipping companies to ensure timely and safe delivery of orders.

4. Shipping Costs

• Local Shipping: Shipping cost depends on the product’s weight and location.

• International Shipping: Shipping costs vary based on destination, and customs duties may apply according to the destination country’s regulations.

5. Shipping Time

• Local Shipping: Typically takes between 1 to 2 business days.

• International Shipping: Usually takes between 5 to 7 business days, depending on the destination and shipping method used.

6. Tracking

Once your order is shipped, we will provide a tracking number to allow you to track your shipment via the shipping company’s website.

7. Shipping Issues

If there are any delays or damages during shipping, please contact our customer support team as soon as possible. We are here to resolve any issues quickly.

8. Delivery

• Orders will be delivered directly to the address provided during checkout.

• Please ensure that your address is accurate to avoid any delivery issues.

9. Cancellation and Modification

If you wish to modify or cancel your order after submission, please contact us as soon as possible. Modifications may be possible before the order is shipped.

10. Inquiries

For any inquiries about the shipping policy or if you need further information, you can contact us at [info@zoolspeed.com] or reach out to customer service at [0921163000].